ABOUT US
Marketing, HR or both through a Human Experience Lens.
Forward Level blends the best of HR and Marketing into a Human Experience (HX) approach to create business experiences that truly make an impact. At our core, we're all about people - our team, our clients, and our community. Everything we do is aimed at moving people forward.
We're a full-service marketing agency that designs and implements customized marketing strategies, covering everything from brand development to web development and beyond. We also team up with business leaders to offer strategic HR consulting to grow their businesses and support their people.
At Forward Level, we challenge our team to grow and lead in their fields within a supportive and collaborative space. We're committed to taking great care of our people because we know that when they thrive, they excel at everything they do. It all happens in a safe, diverse environment where big ideas, unique perspectives, and creativity are celebrated.
At Forward Level, we're more than a team; we're a community looking to make a lasting impact.
We craft solutions that don't just meet expectations; they exceed them. When you join us, you'll be part of a supportive network dedicated to professional growth and creating positive outcomes for our clients and the community.
Ready to be a catalyst for change? Let’s create something incredible together.
ABOUT THE ROLE
As a Marketing Coordinator, you will get in-depth exposure and experience across many connected areas of marketing. You will help create and oversee inspired, lasting brands that reflect the true nature of our clients and speak effortlessly to their audience. Of course, you will be collaborating with a well-rounded team of content marketers, writers, designers, digital experts, web developers and more.
This role is for a content creation and social media whiz (or someone who aspires to be one). Someone who is always thinking about the next best thing a brand needs to act on, what’s trending here and there - you get it. You will co-create content through written, video, audio, digital, plus in-person and online events to support an exceptional brand experience. Your enthusiasm for social media management will be leveraged across clients in diverse vertices and industries. Ongoing social and content marketing engagement will be your primary focus.
Your ideas and thoughts will help us build and evolve our client’s marketing strategies and plans. Our team builds measurable marketing strategies that move our clients forward, and lead brand development and innovation. We’re obsessed with audiences, customers, and end users and take a keen interest in getting to know them on a human level.
Communication is king in this role. You will have daily interactions with our clients, team, freelancers, and marketing platforms/vendors. You will update our clients on progress, what’s ahead, and how our activities are performing.
WHAT YOU’LL DO DAY TO DAY
CONTENT MARKETING
Activate our client’s content strategies by supporting ideation for content plans and campaigns that align with their annual marketing plans and goals. Build and support the ongoing development of content calendars.
Leverage data, research, and client insights to ensure content and format resonate with their audience’s interests and challenges. Create a line-of-sight between the audience’s needs and the client’s brand purpose and value.
Create content that tells meaningful brand stories. Write various content types, take photos, make social videos, and edit them to create on-brand content for multiple channels.
Create experiences that affect how audiences feel, think, and interact with client brands.
ONGOING MARKETING & CAMPAIGNS
Connect audiences with an integrated end-to-end brand experience – always thinking high level about all touchpoints.
Oversee and support client marketing that spans their website, campaigns, emails, content marketing, social media, online and in-person events and collateral. While the list doesn’t stop here, these are core to this role.
Support ideation and execution for multi-channel organic and paid campaigns that find, target, and resonate with audiences, drive engagement, conversion, and desired results.
Be a champion of organic social trends. Ensuring relevance across organic social (LinkedIn, Instagram, Facebook, TikTok, Twitter/X, etc.). If you don’t have this full experience, you will learn further on the job.
Actively contribute to ongoing digital campaigns we’re running. Supporting collaborative optimization across campaigns to gain better results.
Coordinate with media partners and vendors to support external media buys (as needed).
Maximize humanized automation to create a rich end-to-end experience.
Develop a thorough understanding of our partner's services, business goals, industry, and audience segmentation.
Lead smaller clients as their go-to person, providing them with project management updates, budget updates, internally driving projects, and collaborating with our clients on the end-to-end projects.
ANALYTICS / REPORTING
Support digital marketing measurement and reporting.
Analyze and apply digital marketing metrics and insights to advance overall marketing performance and KPIs. This is a collaborative process with the team.
Share relevant insights with clients along with the marketing team.
OWN YOUR DESK
Provide clients and team with exceptional experiences.
Lead projects and collaborate with game-changing and high-performing individuals.
Actively seek and identify new and innovative marketing technology to advance the firm and client marketing goals. Everyone plays a part in this.
Identify new opportunities for continuous improvement of our client’s end-to-end audience journeys.
Always deliver. Gather resources, escalate, if need be, do menial tasks, and otherwise see that projects get done. Share your contagious passion and positive energy.
Uphold data accuracy and quality standards by proofreading and editing like a champion!
WHAT YOU’LL BRING
Post-secondary education in Marketing, Communications, Business, Psychology, or a complementary area of study.
1-3 years of professional marketing experience working in a multidisciplinary role. If you’re a fresh grad and you are up for a challenge, please don’t hesitate to apply.
Experience working in a consultative client-focused environment (agency or in-house agency model preferred).
You ideally have 1+ years of experience creating content for various platforms: social media, email marketing, website, collateral, etc.
Experienced and passionate social media user who uses some of these platforms: Instagram, Facebook, LinkedIn, YouTube, X, TikTok, etc.
You’ve test-drove social media scheduling and editing tools like Buffer, Later, Sprout Social, Hootsuite, VSCO, Adobe Express or similar.
Experience with MailChimp or similar email marketing tools.
Exposure to content publishing on web Content Management Systems (CMS) platforms such as WordPress or Shopify. Many of our clients are on WordPress.
Fluent in Microsoft Office 365 applications like Microsoft Outlook, Word, PowerPoint, etc.
Strong organizational and multitasking skills; must be confident working in a fast-paced environment with multiple tasks, priorities, and deadlines.
Natural problem-solving ability, paired with a proactive mindset and a positive attitude.
A consistent commitment to win-win opportunities and outcomes with every colleague and client interaction.
Analytical thinker who also has a penchant for details, data, analysis, and storytelling with reporting.
Bonus points:
Have experience with our project management platform Teamwork.
Content research and SEO analysis within SEMRush.
Familiarity with GA4 (Google Analytics) or other marketing measurement tools.
Exposure to the influencer marketing world – we don’t currently do this.
We are home to a multi-talented team of individuals who genuinely care about bringing impact to our clients while having fun at work. At the heart of everything, we’re a people company, and whether those people are our team, clients, or community, our purpose is to move people forward.
Imagine being part of a dedicated team that works together to create meaningful solutions for our clients – it takes a collective approach to bring our best. We do this in a safe, diverse environment, where we celebrate big ideas, unique perspectives, and creativity. Our people are challenged to continuously learn and develop their skills in a supportive, collaborative environment and become leaders in their areas of interest. We believe that if we take good care of our people, our people will take good care of everything else. We support this with unlimited vacation and flexibility for remote work to ensure our team is healthy, rested, and ready to bring game-changing ideas.
Our people drive our culture. We own our desks. We face challenges head-on and are relentlessly eager to think differently and encourage our clients to try new things. We are curious. We aren’t afraid to say, “I don’t know,” and will always follow it up with, “but I’ll find out.” Our culture is one in which asking for help and offering it are second nature. We always have each other’s backs.
We also laugh… a lot. Our ‘water cooler’ chat on Teams is as if it someone wrote a stand-up skit for the Comedy Channel, the one-liners, zingers, and constant comedic banter is special. We enjoy life and each other. That positive energy combined with our commitment to being the best version of ourselves makes Forward Level a unique environment to expand your career.
The Fine Print
This is a full-time, permanent role that works in a combination of remote (2 days/week) and onsite at our Calgary office on Tuesdays, Thursdays, and Fridays.
Forming part of a total compensation package, the base salary for this position will start in the range of $44,500–$51,000 per year.
WORKING AT FORWARD LEVEL
Unlimited paid vacation. No, it is not a typo. Yes, we really mean it.
Work that fits life. We take care of the work, ourselves, and each other.
Hybrid work environment. Our people work where they work best and come together to collaborate and create shared experiences.
Only the best benefits. Full health benefits to keep you healthy in mind, body and soul.
Growth-oriented. Unique opportunities to gain experience, strut your stuff and grow your career.
Real. Good. People. Individuals from all walks of life that come together to share experience, knowledge and talent.
Apply online by submitting your resume and an optional cover letter.
Whether you tick every box or bring extra skills we didn't even know we needed, we're eager to explore your unique talents. Apply today and let’s see where this journey can take us together!
OUR COMMITMENT TO EQUAL OPPORTUNITY AND ACCESSIBILITY
At Forward Level, every voice counts. We’re committed to fostering a diverse and vibrant team, welcoming individuals from all backgrounds. We're dedicated to nurturing a workspace as diverse and vibrant as the communities we serve.
We ensure every job application is considered without regard to age, ancestry, race, ethnic origin, place of origin, creed, disability, family status, gender identity, gender expression, sex or sexual orientation. We believe the unique contributions of all our team members drive our success.
We're dedicated to making sure our recruitment process is open and accessible to everyone. If you're selected to proceed and have a disability in need of accommodation at any point during the selection process, please inform our HR team in your cover letter to let us know what support looks like for you
Join us, and let’s create something amazing together!
Here, you won't just find a job—you'll discover a place where you can belong, grow, and thrive.
We thank all applicants for their interest; however, only candidates being considered for interviews will be contacted.
